
The new second edition of W. Edwards Deming's final book includes revisions to THE DEMING SYSTEM OF PROFOUND KNOWLEDGE (tm). This is the knowledge needed for transformation from the present style of management to one of optimization. Dr. Deming writes, "This book is for people who are living under the tyranny of the prevailing style of management." This second edition also includes an appendix, titled "Continuing Purchase of Supplies & Service," which will be helpful to readers who wish to better understand his writings on relationships with suppliers. This important book builds & expands on the foundation of Dr. Deming's lifework as detailed in his classic book, OUT OF THE CRISIS (ISBN 0-911379-01-0, MIT/CAES, $29.50). THE NEW ECONOMICS is heavily cross-referenced to OUT OF THE CRISIS--new followers of the Deming philosophy will find it necessary to read both books. Born with the century, W. Edwards Deming was one of the great American leaders of the postwar era & the voice of quality worldwide. Until his death in December of 1993, Dr. Deming maintained a thriving consulting practice with clients in manufacturing, telecommunications, transportation, healthcare, education, & government. His renowned four-day seminars reached over 10,000 people annually. To order from MIT Center for Advanced Engineering Study (617) 253-7444. FAX: (617) 253-8301.
I would not want to go through life not having read those -- much less run an early-stage company!
I think perhaps the best bang for your buck could be Wheeler's Understanding Variation -- but that is based mainly on vague memory and skimming the table of contents. I plan on writing a proper review of that book in the coming year to make certain it is what I remember it to be.
I think the earlier works by Taleb also touch on this (Fooled by Randomness seems to have it in the title).
But then I strongly recommend branching out to places where these fundamentals are used, to cement them:
- Anything popular by Deming (e.g. The New Economics)
- Anything less popular by Deming (e.g. Some Theory of Sampling)
- Moneyball
- Theory of Probability (de Finetti)
- Causality (Pearl)
- Applied Survival Analysis
- Analysis of Extremal Events
- Regression Modeling with Actuarial and Financial Applications
The more theoretical and applied books are less casual reads, obviously. They also happen to be the directions in which I have gone -- you may have more luck picking your own direction for where to apply and practice your intuition.
Edit: Oh and while I don't have a specific book recommendation because none of the ones I read I have good opinions on, something on combinatorics helps with getting a grasp on the general smell of entropy and simpler problems like Monty Hall.
I don't dispute that agile has its issues -- and I'd be surprised if 'agile' failure rates weren't an issue. We can empirically see the result of 25 years of 'agile', and it's not somewhere we should aspire to be.
The issues comes down to this:
1. Is adopting an 'agile' methodology sufficient to ensure (insert goal here)? 2. Has the software industry adopted a method of operating that creates a statistical quality control; and adopted practices that investigate and remediate special causes and common causes of variation in quality?
To spoil it: for #1 the answer is 'no', and for #2 the answer is a resounding 'no'.
There are practices that are ingredients to the world described in #2, but we as an industry have not yet adopted a systematic way of thinking and resolving problems in the software development process.
I think we'd be better off adopting Deming's method of management and his System of Profound Knowledge and be far better off than adopting the agile fad of the week; even as I admit I still have open questions on how to apply his work to Software. (See "The New Economics" 3rd Edition, and "Out of the Crisis", both written by Deming).
- Out of the crisis and The new economics, Deming
- Workplace Management and Toyota Production System, Ohno
- Peopleware, DeMarco & Lister
- Managing the professional service firm, Meister (delegation)
- Leadership Handbook, US Army
I also found it impossible to rank books, so instead I took roughly the top 20, grouped them into themes, and then ranked the themes based on how important I think they are.
1. Deming is the primary writer of the type of management we need to be competitive: Deming, The New Economics & Out of the Crisis.
2. There is a wide variety of ways for humans to organise. Nobody is forcing the default capitalist bureaucracy on you, so be creative: Graeber, Bullshit Jobs & Dawn of Everything & The Democracy Project.
3. How people are motivated: Pink, Drive.
4. How to create a high-trust, less authoritarian, open, collaborative environment within a traditional hierarchy: Marquet, Leadership is Language.
5. Communication: Voss, Never Split the Difference. Faber, How to Talk So Kids Will Listen.
6. How to help organisations who don't want to admit what their problem is: Weinberg, Secrets of Consulting.
7. How to structure organisations and processes to deliver maximum value: Reinertsen, Principles of Product Development Flow. Ward, Lean Product and Process Development. Womack, Machine That Changed the World.
8. How to innovate cheaply: Westrum, Sidewinder.
9. How to estimate things properly: Hubbard, How to Measure Anything. Tetlock, Superforecasting. Savage, The Flaw of Averages.
10. How to train people to be experts at things: Hoffman, Accelerated Learning.
11. How people fail at decisions: Kahneman, Thinking, Fast and Slow & Noise.
I had to leave out a few about statistics, causality inference, project portfolio investment that didn't make the top 20 cut.
I could recommend twenty more books that I think are essential to be a good leader (in various areas like ownership, communication, continuous improvement, planning, innovation, anthropology, visual control, calibrated estimation, etc.), but Deming stands way above everything else.