CBC News: The National
3 HN mentions · mentioned in 3 months, 2019–2020
18:12 · 3.3M views · Oct 9, 2018
A CBC The National investigation into Apple's business practices, including undercover work on repair pricing and the battery slowdown scandal. It examines allegations of overpriced repairs and misdiagnosis.
Cited in threads on Apple repair and battery policies as evidence of questionable repair practices, rather than recommended as a must-watch.
3 comments from Hacker News
Very unlikely. If you can convince them of a repair, they’ll want to use their own supplies. This reminds of Canadian CBC National investigation into how instead of identifying problems, Apple was caught misdiagnosing and pushing purchasing new products. this video I don’t know if you’d have to pay, I suspect you would, but an independent repair shop is likely going to care more about you and your nuanced issue.
There was also a CBC documentary two years ago that investigated similar complaints about Apple repair practices: this video Essentially, this blog post reinforces the findings from the CBC and indicates that little has changed over the past few years regarding Apple's repair practices.
> make up that anecdote Apple got caught on hidden camera. Multiple times. You can find plenty of these kinds of videos, but I think Rossman was referring to this one, featuring the man himself: this video