Episode
Why Real-World AI Is Harder Than the Benchmark | EliseAI’s Mario Martone
The a16z Show · Oct 18, 2026 · 24 min
What changes when an AI mistake doesn’t just hurt a benchmark score, but affects someone’s housing or healthcare? EliseAI Head of Applied Research Mario Martone argues that deploying AI in essential industries requires a very different standard of reliability. Mario joins MTS to explain how EliseAI handles roughly 5 million phone calls a month, why LLMs aren’t the right solution for every…