Human-machine reconfigurations

What Hacker News says

1. EdwardCoffinAug 2024
   This passage particularly struck me: He noticed when a technician on a call began by examining copies that had been thrown in the trash and deduced from them that the problem with the machine was different from what the customer had reported. “The trashcan is a filter between good copies and bad,” one technician explained “Just go to the trashcan to find the bad copies and then… interpret what connects them all.”

   On a related note, I'd like to highly recommend Lucy Suchman's work, mentioned in this article as Plans and Situated Actions: The Problem of Human-Machine Communication, but the updated version now called Human-Machine Reconfigurations: Plans and Situated Actions. The new version has several extra chapters and some other revisions. I've read it several times, and had my mind blown each time.

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2. mcshaner1Nov 2019
   I’m not quite sure these would be what you’re looking for, but I enjoyed the following:

   Seeing Like a Rover - Janet Vertesi

   Human-Machine Reconfigurations - Lucy Suchman

   Where the Action Is - Paul Dourish

   Seeing Like a State - James C. Scott

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3. scrootSep 2017
   > The main assumption here is my thoughts are organized as graphs

   Herbert Simon talks a lot about this in Sciences of the Artificial. It turns out most of human thinking is just lists. I'm not sure if that still stands in the field of psychology (my version of the book is pretty old, from the 80s).

   There's a good book (a little dense though) that might help with the more abstract thinking in the direction you're going. It's called "Human Machine Reconfigurations" and it's one of the more clever books I've come across on human machine interaction, written by an anthropologist/sociologist who also worked at PARC. So often the human part is what gets lost here.

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