
When products or services are hard to describe, intangible, have long sell cycles, or are expensive, chances are they're difficult to sell. In situations like this, conventional sales techniques not only don't help, they may in fact hinder success. Solution Selling is a process to take the guesswork out of difficult-to-sell, intangible products and services. It enables sellers to make the way they sell as big an advantage as their product or service. After reading this book, salespeople and sales managers will be able to use a well-tested model that guides them through the process of selling. No more smoke and mirrors, blind luck, or high-pressure selling. Just a step-by-step system that ensures a higher rate of success for salespeople and a higher probability that the buyer's expectations will be met.
Lead Customer Development, C Alvarez
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"Zero to One: Notes on Startups, or How to Build the Future" - http://www.amazon.com/Zero-One-Notes-Startups-Future/dp/0804...
"Republic" - http://www.amazon.com/Republic-Hackett-Classics-Plato/dp/087... (classic, feel free to grab a PDF)
"The Principia : Mathematical Principles of Natural Philosophy" - http://www.amazon.com/Principia-Mathematical-Principles-Natu... (classic, feel free to grab a PDF)
"Thinking, Fast and Slow" - http://www.amazon.com/Thinking-Fast-Slow-Daniel-Kahneman/dp/...
"Molecular Biology of the Cell" - http://www.amazon.com/Molecular-Biology-Cell-Bruce-Alberts/d... (different edition, forgive me; free through NCBI, thanks jkimmel!)
"Dealers of Lightning: Xerox PARC and the Dawn of the Computer Age" - http://www.amazon.com/Dealers-Lightning-Xerox-PARC-Computer/...
"The Supermen: The Story of Seymour Cray and the Technical Wizards Behind the Supercomputer" - http://www.amazon.com/Supermen-Seymour-Technical-Wizards-Sup... (note: "that one's particularly good")
"Hateship, Friendship, Courtship, Loveship, Marriage: Stories" - http://www.amazon.com/Hateship-Friendship-Courtship-Loveship...
"The Score Takes Care of Itself: My Philosophy of Leadership" - http://www.amazon.com/Score-Takes-Care-Itself-Philosophy/dp/...
"The Beak of the Finch: A Story of Evolution in Our Time" - http://www.amazon.com/Beak-Finch-Story-Evolution-Time/dp/067...
"The Constitutional Convention: A Narrative History from the Notes of James Madison" - http://www.amazon.com/Constitutional-Convention-Narrative-Hi...
"The Art Of War for Lovers" - http://www.amazon.com/The-ART-WAR-FOR-LOVERS/dp/0671000632 (fixed! sorry about that...)
"Hold 'em Poker: For Advanced Players" - http://www.amazon.com/Hold-em-Poker-Advanced-Players/dp/1880...
"Solution Selling: Creating Buyers in Difficult Selling Markets" - http://www.amazon.com/Solution-Selling-Creating-Difficult-Ma...
"The Endurance: Shackleton's Legendary Antarctic Expedition" - http://www.amazon.com/Endurance-Shackletons-Legendary-Antarc...
"Winning" - http://www.amazon.com/Winning-Jack-Welch/dp/0060753943/
I wish he had answered in text. That would have made things easier :) However, I'm still very happy to have some new additions to my reading list!
SPIN Selling is one of them but as an engineer I liked Solution Selling by Michael Bosworth even more, as it gives you a similar, but even more detailed process to follow.
http://www.amazon.com/Solution-Selling-Creating-Difficult-Ma...
There are a few things you can do.
- Find out who will be making the decision. Insist that you will provide more information as you meet the decision makers. - Find out what alternatives they are considering. Use this knowledge to better position yourself. - Explain that are many important details still to be considering that will be addressed as you continue the project.
I am very rusty. But read about Solution Selling. http://en.wikipedia.org/wiki/Solution_selling
Spin Selling by Neil Rackham
Solution Selling by Mike Bosworth