Black box thinking

What Hacker News says

1. elliekellyMar 2022
   There’s a really interesting book called “Black Box Thinking” about the culture of safety & reducing errors. The author uses the airline industry (highly focused on the end-result of safe operations and expressly avoids placing blame) to illustrate how culture can indeed have a huge impact on these things. The “fatal” errors often aren’t just one big point of failure but many small issues in combination. A culture where employees aren’t afraid to speak up about the small issues is really valuable because often many of the big problems could have been solved by preventing just one or more of the smaller underlying problems.
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2. elliekellyMay 2021
   I’ve probably mentioned this book on HN a hundred times but “Black Box Thinking” discusses the aviation culture of avoiding blame and making sure a problem isn’t repeated and how other industries (like medicine) would benefit hugely from a similar approach. It’s really interesting.
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3. elliekellySep 2020
   I’ve mentioned it here before but the book “Black Box Thinking” by Matthew Syed is an interesting read in this regard. It really highlights how important it is to design a system that’s focused on error reduction (like aviation) rather than focused on allocating blame (like medicine).

   IIRC there’s a chapter in the book about patient safety correlating with how “friendly” the OR nurses perceive a surgeon. The implication being that if someone makes a mistake they’re more likely to fess up a nicer surgeon (who will then have the opportunity to correct the error) and more likely to cover it up or ignore if they might get chewed out for bringing it up.

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4. coobApr 2019
   I can recommend the book Black Box Thinking [1] by Matthew Syed. It covers how not only checklists but also the learning culture that produced them can be applied to other industries and areas.

   [1] https://www.amazon.co.uk/Black-Box-Thinking-Surprising-Succe...

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5. elliekellyFeb 2019
   ... Black Box Thinking, by Matthew Syed.
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6. segmondyNov 2018
   That's why the get into the simulator, so they can learn good habit. This has nothing to do with pilots, but with humans and losing track of time when trying to troubleshoot something.

   I recommend folks read "Black Box Thinking: Why Most People Never Learn from Their Mistakes"

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