
"A trip to the underworld of debt collection, where bankers team up with ex-burglars and few rules apply Bad Paper is a riveting expose;, a moving story of an unlikely friendship, and a gritty narrative of how scrappy entrepreneurs profit from our debts. Jake Halpern introduces us to a former banking executive and a former armed robber who become partners and go in quest of "paper"--the uncollected debts that are sold off by banks for pennies on the dollar. As Halpern shows, the world of consumer debt collection is a wild and unregulated shadowland, where operators may misrepresent a debtor's situation, make illegal threats, and even lay claim to debts that are not theirs to collect in the first place. It is a realm of indelible individuals who possess a swagger and vocabulary that even David Mamet could not invent. Halpern follows his collectors as they intimidate competitors with weapons, manage high-pressure call centers, and scheme new ways to benefit from American's debt-industrial complex. He also explores the history of collection agencies and reveals the human cost of a system that leaves hardworking Americans with little opportunity to retire their debts in a reasonable way.
I was generally left with a fairly positive impression of debt collectors as scrappy but out on the fringe individuals who were making a living cleaning up the financial ecosystem. The companies who sell their debt to these collectors came off poorly which is basically every corporate in the country. Mind blowing.
[1] https://www.amazon.com/Bad-Paper-Chasing-Street-Underworld/d...
