
This is the first book that comprehensively describes the underlying principles that create flow in product development processes. It covers 175 principles organized into eight major areas. It is of interest to managers and technical professionals responsible for product development processes.
I liked Principles of Product Development Flow a lot more because it was easier to digest, although it's a different application of queuing theory.
I didn't see these talked about much in the paper at a glance. Highly recommend Reinertsen's The Principles of Product Development Flow here instead.
After, Little's law, he introduces the First Queue Size Control Principle (Q13): Controlling queue size rather than capacity utilization offers a more effective way to manage cycle time and process efficiency. — No mister business stakeholder, adding items to the dev team's to-do list and making sure they are working 110% isn't going to get stuff delivered faster.
Diffusion Principle (Q15): Random processes can lead to queues spinning out of control; these high-queue states can last long and cause significant economic damage. — No mister business stakeholder, we can't fix this one little thing right now, it's bigger than you think and is going to make it harder to deliver the big important project.
[1] https://www.amazon.com/Principles-Product-Development-Flow-G...
[2] https://www.joecotellese.com/posts/principles-of-product-dev...