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    Zendesk Engineering

    medium.com/zendesk-engineering · Company blog · on HN since 2016

    Zendesk's engineering team writes about its production systems, including Go, Ruby and Kafka, TensorFlow serving, GraphQL tooling, and logging.

    Visit blogHN submissions
    ProgrammingDistributed SystemsDevOps & Cloud
    What HN says

    HN commenters link it mainly as an example of Zendesk's engineering work, such as the SimpleDB post; no strong opinions appear in the given comments.

    Stats for nerds
    18HN people shared it
    22linked in comments
    214story points
    Nov 2020last shared
    2019people per year2020

    Top posts on HN

    1. 1
      Hunting down a C memory leak in a Go program
      2 people · 146 points · first shared 2021 · 46 comments on HN
    2. 2
      Laika – Test, Mock, Record and Replay GraphQL Operations in Apollo Client
      1 person · 16 points · first shared 2021 · Discussion on HN
    3. 3
      Open sourcing node-publisher
      1 person · 16 points · first shared 2018 · 4 comments on HN
    4. 4
      Racecar: a simple framework for writing Kafka consumers in Ruby
      2 people · 9 points · first shared 2017 · Discussion on HN
    5. 5
      How Zendesk Serves TensorFlow Models in Production
      2 people · 7 points · first shared 2017 · Discussion on HN
    6. 6
      Zendesk’s Global Mesh Network- Part 1
      1 person · 3 points · first shared 2019 · Discussion on HN
    7. 7
      Datadog Log Management from Zero to One
      2 people · 2 points · first shared 2019 · Discussion on HN
    8. 8
      We Need to Stop Being Short Sighted and Start Hiring Junior Software Engineers Now
      1 person · 2 points · first shared 2017 · Discussion on HN
    9. 9
      The history of infrastructure at Zendesk (Part 2) – the messy middle
      1 person · 2 points · first shared 2019 · Discussion on HN
    10. 10
      Improving Gender Diversity in Engineering – Zendesk Engineering – Medium
      1 person · 2 points · first shared 2018 · Discussion on HN

    What HN people wrote when they linked it

    • rudi-cAug 2019

      (Author here)

      There is material on the internet that are relevant to the topic, but it's quite hard to piece together. After all, there are only a handful of players right now who need to build an API that isn't a REST API.

      Among big names, I can think of Zendesk (uses iframes), Coda (runs third-party code on their servers IIRC, isolated via server mechanisms), Salesforce (not sure exactly what they do, but I think they also use Realms as a component to their system).

      https://medium.com/zendesk-engineering/sandboxing-javascript-e4def55e855e
      https://trailhead.salesforce.com/en/content/learn/modules/lex_dev_lc_vf_tips/lex_dev_lc_vf_tips_javascript

      There's a couple of academic papers on JavaScript isolation, but you'll have to do a lot of work to figure out how relevant they are. Be sure to check the publication date.

      The folks at Agoric are probably the leading experts actively working on untrusted code isolation in a browser environment right now. I would follow them if you want to hear about the latest new tech: https://github.com/Agoric/SES

    • otterleyNov 2020

      Ah hah - but see https://medium.com/zendesk-engineering/resurrecting-amazon-simpledb-9404034ec506

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