Company blog of Appcues, a user onboarding software maker, covering onboarding design, product growth and tooltips.
HN commenters mention the Appcues product as an onboarding tool, with one finding pricing too expensive, and praise its blog posts.
Appcues | REMOTE (Eastern USA Timezone) | Senior Frontend engineer | Developer infrastructure engineer | FULL-TIME
Your work as a Senior Frontend Engineer will empower thousands of Appcues customers to improve their product’s usability and adoption for millions of end-users without writing any code. The Appcues UX is made up of two major React applications. First, the Appcues Flow Builder Chrome extension allows customers to click to create beautiful in-app experiences such as onboarding guides, tips, announcements, and surveys. Second, Appcues Studio enables customers to segment, personalize, target, and analyze these experiences across their entire user base. Customers such as Amplitude, Wistia, Segment, and ProfitWell, embed Appcues in their products to deliver high-quality experiences to millions of end-users.
Apply at https://jobs.lever.co/appcues-2/a88b7a18-560d-4efc-842a-7e04aefff369
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Your work as a developer infrastructure engineer will ensure our engineering teams build, test, and deliver new product capabilities faster than ever while also improving quality. Your mission is to partner with our engineers to identify, prioritize, and provide impactful automation and efficiencies in our development environments, tools, CI/CD pipelines, and tests. Your work will ensure we can continue to innovate at an accelerated pace to delight thousands of SaaS companies. Our customers use Appcues to improve their product's adoption and growth by delivering beautiful…
Appcues | Senior Frontend Engineer | Boston, MA | ONSITE | Full-time | https://www.appcues.com
At Appcues, we’re helping teams create products their users love. We think leaving a great first impression is a large part of that, so we've created a platform that lets product managers create onboarding experiences for their products—without needing to write any code.
Many front-end engineers spend a lot of time doing the same non-domain-specific work at every company: building onboarding tours, modals, and tooltips. Like AWS did with many non-domain-specific backend tasks, we're here to take this burden away from the engineers and empower product managers to do it themselves, freeing engineers to work on the hard technical problems they really enjoy.
Major companies like Canva, Lyft, and IBM are already using us to create amazing user experiences, and over 30M people have seen experiences built with Appcues this year.
Appcues' web products are built with ES6, React, Redux, Styled Components, and the rest of the modern frontend tech cast.
We're looking for a great frontend engineer to bring our product and user interface to the next level. You will collaborate directly with our users and our 14 incredibly talented engineers—veterans from companies like HubSpot, PayPal, Bose and the MIT Media Lab—to ship product that solves real problems.
Hit me up, apply online, or check out our glassdoor for more information.
Appcues | Boston, MA | ONSITE, Full-time | https://www.appcues.com/
Appcues makes it super easy to build and optimize user onboarding flows, NPS surveys, and feature announcements that drive user retention and engagement.
We’re a friendly group of ambitious people who believe the best work environment is one that is meaningful, challenging, and built on openness, autonomy, and collaboration.
It is an awesome place to work and I would love to hear from you and answer any possible questions you might have about working here.
We have open positions for engineers working in Elixir and/or React:
- Software Engineer (Backend): https://jobs.lever.co/appcues-2/cf38cd32-6fd3-4620-b6e9-6bcfeaf6b4ff
- Senior Software Engineer (Backend): https://jobs.lever.co/appcues-2/e8d97007-e142-4a68-95e5-91714d888b0a
- Senior Software Engineer (Frontend-End): https://jobs.lever.co/appcues-2/b92a074f-9db0-426c-b107-f27bb4e3db63
- And more https://jobs.lever.co/appcues-2
Stack: React, Redux, Elixir, Postgres, Redis, DynamoDB, Firebase
Apply via the links above, or get in touch with mog+hnfeb19@appcues.com
> they'd choose features that majority of customers are requesting
Just an interesting Side-note: features customers REQUEST and features customers CARE ABOUT are not the same.
People are great at telling what they like or don't like when you show it to them, but they're not always great at telling you how to improve it.
I can't find the source now, but I've come across a story of a game in which players were complaining that the shotgun was too weak. The game devs solved this problem by... increasing the reload time on the sniper rifle, and the complaints went away. The players could correctly tell that there was a problem, but incorrectly diagnosed the best solution (assuming the devs were right in their decision).
Here are some random articles going over this argument in more detail:
https://www.appcues.com/blog/dont-give-users-what-they-want
https://www.nngroup.com/articles/first-rule-of-usability-dont-listen-to-users/
https://uxplanet.org/stop-asking-users-what-they-want-21e9ba646bce
Appcues | Frontend and Full-stack Engineers | Boston | ONSITE http://appcues.com
Appcues makes B2B software that lets you create and deploy product without writing code. We help growth teams quickly iterate on ideas and scale their businesses without adding the technical debt of temporary code.
You can see our software on the websites of companies like Teespring, Canva, Amplitude, and Indiegogo.
We're a 15-person team helping businesses scale up and grow. We're seeking strong software engineers to create a product viewed and consumed by hundreds of thousands of people daily. We're looking for both frontend and full-stack engineers, and our stack is React/Redux + Elixir/Phoenix.
We're located in the heart of Fenway, Boston, but looking for excellent candidates regardless of location.
Email pete@appcues.com, and check out our postings on Breezy:
https://appcues.breezy.hr/p/6b9ca5952dd4-full-stack-engineer
https://appcues.breezy.hr/p/cd84559f4941-frontend-engineer
Interesting experience, I recently read an article that gave me the impression that they rather improved the system.
Excerpt from https://www.appcues.com/blog/rating-system-ux-star-thumbs/
"In addition to the new rating system, Netflix has new match percentages (up to 100%) to more accurately predict how much users will like something.
...
The new rating system received 200% more ratings in A/B tests, according to Netflix VP of Product Todd Yellin.
When it comes to rating movies and shows, stars reflect the preferences that people want to have, rather than how people actually behave. Todd gave the example of users giving 5 stars to a documentary but just 3 stars to an Adam Sandler movie that they watched over and over again. “What you do versus what you say you like are different things,” said Todd."